Good communication requires communicating clearly and understanding what the other person is saying. With emotional intelligence, you can better understand the feelings and needs of others and respond in a way that meets their needs. Emotional intelligence is essential for anyone who wants to be a successful communicator in the workplace.

If you’re going to be an effective leader, emotional intelligence should be one of your top priorities. In any workplace, being able to navigate relationships effectively is crucial, especially during times of change.

People with a high level of emotional intelligence can use their skills to build strong relationships, resolve conflicts and influence others, all of which are elements of effective communication.

What you will learn:

• Components of communication
• Using emotional intelligence to enhance communication
• Managing Conflict resolution
• Effective communication skill building techniques
• Improving awareness of non-verbal communication and
• Mastering body language
• Dealing with negative emotional states
• Enhance listening skills
• Improving professional and personal relationships.
• Achieving greater work satisfaction and happiness.