Boost Your Productivity with Emotional Intelligence
Schedules: 1 Full day | 4 Sessions | 8 Hours
Training Overview
People with a high level of emotional intelligence can use their skills to build strong relationships, resolve conflicts and influence others, all of which are elements of effective communication.
By building emotional intelligence and your communication skills as a result, you can:
- Improve your professional, and personal, relationships.
- Achieve greater work satisfaction and happiness.
- Facilitate collaboration on your team.
- Enhance your leadership development.
Training Outline
Session 1
Get smarter about emotions
- Mood Meter to label emotions
- Explore the meaning of emotional intelligence
Measure your Emotional Intelligence
- Gaining self-awareness
- Be aware of your strengths and weaknesses
- Identification of your emotional blind spot to reduce conflict and stress
- Learning Empathy: Harnessing the Power of Connection at Workplace
Session 2
Session 3
Developing Emotional Intelligence
- Developing internal self-awareness and external self-awareness
- Regulate Emotions and Gaining Control
- Verbal & Non-verbal Communication Skills
- Be empathetic: See other perspectives and develop objectivity
- Develop skills essential for successful interpersonal and professional relationships
Putting Emotional Intelligence into Practices
- Managing Emotions in the workplace
- Managing Conflict with emotional Intelligence
- Disagreeing constructively
- Optimism, Pessimism and balance between optimism and pessimism
Session 4
Session 5
Making an Impact
- Creating a powerful first impression
- Assessing a situation
- Being zealous without being offensive