Emotional Intelligence
Secrets of Managing Stress
Training Outline
Session 1
What is Stress & Exploring our Sources of Stress?
- Definitions of stress
- Discussion of stress (mind, behavior, body, spiritual, workplace)
Symptoms of Stress?
- Discussion on different types of stressors
- Eustress vs. distress
Understanding Emotions
- What is Emotion and why it matters?
- Source of Emotions-Thoughts
- Body, Mind, Emotions connectedness
Advanced understanding of Emotional Intelligence
- Understanding Emotional Intelligence
- Self-Awareness, Self-Management, Self-Motivation, Empathy, Effective Relationships
- Emotional Intelligence (EI) Defined and Applied at Work
Session 2
Session 3
Use the Mood Meter to manage stress
- Identifying our emotions
- Managing Our Own Emotions with Action Strategies
- Managing Emotions by Shifting How We Think
- Overcoming Negative Emotions
- Change your perspective of your reality with positive triggers
Manage Other’s Emotions
- Identifying others’ emotions
- Helping others manage emotions
- Making a commitment to lasting change